The best Hotel in Bath

This is a complete record of all the comments left in our visitors book and comments from cards and emails we have received.
We are very proud, and often humbled by the wonderful comments we receive each day and it is our personal aim to maintain a high standard throughout the hotel for your comfort and pleasure.

Well 2009 was a difficult one. Jen's recovery from Breast Cancer being the biggest challenge. We did our best to maintain standards and had an even better result of our inspection by the AA. Unfortunately we had a few problem guests who took exception to us trying to maintain some degree of family life by having a check in time of 2:30pm and closing the bar at 11pm. Oh and then there was the guest who did not seem to understand that double rooms are for 2 people! They then spread lies about us on the internet and escalated this when we posted a reply. As a result some of these comments and our reply were removed. Nevertheless God saw us through and continued to bless us with a business still doing well through the recession and we are thankful for all the very special people who stayed, enjoyed their stay and left positive comments.
As ever the comments from each year are available by clicking the approriate logo-link.

Jen & David Beresford

Scroll down for 2010 comments. Hover over flags to find out about them.
Three years of comments :
(This page)
2007 2008 comments old malt house hotel bath comments 2009 2010 comments Hotel in BAth

 

 
July 2010
 
"Thank you for a wonderful stay, and for looking after us so well." Card received 10th July 2010
 
"Wonderful time, wonderful place."
 
"What a splendid couple of days. Thank you."
 
Thank you for a wonderful stay, great food, and a friendly welcomeing!"Guests from Huddinge, Sweden
 
""Very pleasant friendly stay with very enjoyable food."
 
Guests from Santa Barbara in California"Very nice and cozy. Wonderfull Place!!"Retired law enforcement officer from USA
 
"Thank you for a lovely stay."
 
"A lovely space with friendly and lovely people.
 
"A very nice place and staff friendly"
 
""Realy enjoyed our stay."
 
"You were right - room in Rm11 for the double bass! Thank you!"Lady guest with double bass
 
June 2010
 
"Thank you for your kindeness and help."
 
""Lovely stay. Thank you. See you again!"
 
""Hospitable and friendly - nothing too much trouble. Lovely rooms."
 
"Great hospitality, very east going, nice and clean, very friendly and helpful staff."
 
"Lovely stay, delightful people. Thanks so much for all you did! The staff were excellent, welcoming and very kind. Hotel itself Lady from Klamath Falls in Oregoncharming and very comfortable. As a single female traveller I felt quite safe and looked after."Guest from USA
 
Gest with friends from California"There is nothing as good as this fine establishment in the USA"Guest from USA
 
"Second visit - absolutely perfect in all respects- Thank you."
 
"Thank you - we,ve had an ejoyable stay. Hope to come again."
 
"Lovely stay.A great place and good staff"
 
"Lovely place, lovely staff. Would stay again."
 
"Thank you for a sincereful stay. Very good food"Guests from Dannemare in Denmark
 
"You lodged us well and fed us well. Thank you very much!"
 
"Quality place, Quality people. Nothing too much trouble. QUALITY" ( Guests attending Priston Wedding)
 
"A pleasant, restful place. everyone so welcoming."Single lady guest from Auckland , New Zealand"
 
"Had a lovely time here. Thank you."
 
"Thank you. A really lovely short break. Hope to come back soon."
 
"Lovely stay, everything was really 1st class"
 
"Many thanks for a pleasant stay in your hotel in such lovely surroundings. We were all delighted with our accommodation and the efficient service. Wishing you both continued success with the business in the future." Card received 3rd June
 
May 2010
 
"Thank you for a lovely stay and the food was delicious."
 
Welsh vicar staying with us."Lovely stay, excellent food. Thanks very much. Pob hwyl." Pob Hwyl =all the best (Welsh) see here
 
"Very comfortable, very pleasant staff. Throughly recommended."
 
"Hada very good time, everyone helpful and friendly. Enjoyed staying very much."
 
"Really enjoyed it."
 
"Good friendly atmosphere - very relaxing."
 
"Very friendly and comfortable hotel but we searched in vain for a wardrobe or even a hook!!" We are sorry that this guest was caught in the transition but are pleased to report that recent purchase of £3000 of solid oak bedroom furniture means that all of our bedrooms have wardrobes. See our rooms page for more information.
 
"Thank you so very much, excellent overnight stay. Good food."
 
"Very comfortable: V, pleasant. Thanks."
 
"We liked it thanks!"
 
"Good - Comfortable - Friendly. Recommend highly. - Thank you!"
 

" My 3rd time here in as many years so you must be doing something right! Everything was wonderful,accom., staff and food and Our regular visitor and friend from Pender Island British Columbiaespecially the proprietors! - lovely people. Thank you."Our Canadian friend

 
"Good food, wonderful staff and great locals. Really enjoyed our stay. Will be back."
 
"Excellent as ever, warm friendly staff."
 
"Very homely and comfortable stay. x"
 
"Very pleasant stay. Handy for Priston Mill"
 

"I would like to thank you and your staff for the very pleasant time we spent with you over the past weekend at your beautiful hotel set in the lovely countryside. We all enjoyed the very high standard of food and service and the extremely friendly and attentive staff. I would also like to thank you for the help given to me when trying to sort the problems caused by the puncture over the bank holiday weekend. We shall certainly be recommending you to our friends and, with luck, will be spending time with you again in the future. best wished and all success in the future." Email received

 
"Thanks so much for your hospitality. We had a very nice stay in your house."Guests from Dresden in Germany
 
"Thank you for your fine hospitality."
 
"Lovely hotel. Thanks!"
 
"We had a nice stay. Thank you."
 
"Very nice stay. Thank you."
 
"We have had a lovely restful stay. Thank you very much. All so friendly. "
 
"Lovely - definitely be back!"
 
April 2010
 
"Lovely stay - very friendly people."
 
"Many Thanks in helping to make our few days away enjoyable. We were very comfortable at "The Old Malt House" and both nights' meals were excellent. Hope to visit again and we will certainly recommend your hotel. Kind regards," Email received
 
"Welcoming and very relaxing. Thank you." Guests from the Bailiwick of Jersey
 
"Lovely stay. Made very welcome. Thanks."
 
"A note to say thank you for your thoughtfulness and to let you know it really meant a lot. Thank you to you all for a lovely stay. I so much enjoyed the flowers in our room and have enjoyed the wonderful food. Thanks so much."
 
"Lovely stay, comfortable bed! Lovely food."
 
"Very good 2 star hotel 4 star hospitality."
 
"Very comfortable, hospitality and excellent food."
 
"Had a lovely time at your hotel, very comfortable and hospitable - wonderful hosts."
 
"Very friendly, comfortable, great food."
 

"Best steak I've had in a long time :-) Compliments to the chef." Customer actually said it was

one of the best steaks he had ever had and he was a butcher's son.

 
"Hotel lovely and food excellent."
 
"Lovely spot and everything fine."
 
"Very friendly, comfortable, good food. One to be recommended. Thank you."
 
"Lovely Hotel. Lovely Meals. Had a great time. Thank you."
 
"We had a lovely time, thank you!"
 
March 2010
 
"OUTSTANDING. Very friendly - a must. Thanks very much - Back to Manc!"
 
"Very welcoming. Good food. Friendly staff. Thank you."
 
"Great food!"
 
"We've had a great time here- clean comfortable well furnished rooms, friendly owners and staff., (will be recommending the Old Malt House !), Thank you."
 
"Thanks for a lovely stay."
 
"Very relaxing and enjoyable stay."
 
"Lovely to come back - have a wonderful relaxing time with excellent food."
 
"Super time, lovely people, - even the bloke in the corner!!"
 
"Nice Room, very friendly. Many thanks."
 
"Thankyou!!"
 
"Had a really enjoyable time. Thank you all."
 
"Enjoyable stay - once again."
 
February 2010
 
"Thanks for a cheerful atmosphere. It was really relaxing."
 
"We really enjoyed this short stay. Thank you."
 
"We loved our stay at The Old Malt House Hotel. The atmosphere was warm, homely and friendly and the staff were extremely helpful and the food was excellent! We will definitely stay here again and recommend it to others!! Thank you very much- x"
 
"Very nice stay - clean and comfortable and great service. Hope to stay again."
 
"Thanks for looking after us so well! We enjoyed our stay in your hotel!"
 
"Great couple of days here - shame about the weather, but room, food + bar excellent"
 
"Brilliant time here. Room great, food superb, very friendly , will definitely return."
 
"Great weekend. Thank you"Guests from Belfast
 
"Excellent, we have throughly enjoyed our stay, lovely food, and helpful staff. Thank you."
 
"Very friendly helpful staff. Super breakfast and evening meal."
 
"Lovely place, very friendly staff."
 
January 2010
 
"Very nice rooms and lovely staff! ;-) " corrie actor
 
Argentinian visitors"We loved! Really nice!"
 
"Great service. Comfortable room. Lovely hosts!"Guest comments by Australian Visitors
 
AMerican party of 12"Enjoyable! Thank you!"Visitors from Oregon
 
"I had a great stay with you in 2009 with my Mum and daughter and would like to come back for the (2010) xmas market"
 
 
 

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